Elixra Health

Elixra Health – Enhancing Internal Communication

60%

faster internal response times

32%

increase in employee satisfaction

90%

Efficient

The Challenge

  • Teams used different communication tools, from SMS to email
  • Important updates got lost or delayed
  • There was no clear visibility into shared patient notes

This fragmentation was affecting patient care and internal morale.

Our Approach

We facilitated a digital collaboration overhaul:

  • Introduced Slack with dedicated channels for each department
  • Integrated Google Drive and Notion for centralized records
  • Created daily check-in automations and clear protocols

We also held training sessions and created a playbook for internal usage.

Technologies Used

  • Slack
  • Notion
  • Google Workspace
  • Slackbot Automations